Return Policy

Have a problem?  We are here to help and want to hear your story!

Prebiotin 100% satisfaction guarantee

You may return any item purchased from Prebiotin for any reason within thirty (30) days of purchase. Refunds will be issued via your original form of payment.  Shipping and handling charges are non-refundable.  Prebiotin reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.  Give us a call and we'll make it right!

Make a Return By Mail:

Send your purchase and receipt to our Returns Department, at the address below.  Returns must be carefully packaged and you are responsible for the cost of return shipping. 

Jackson GI Medical/Prebiotin
Attn: Returns Department
1351 Eisenhower Blvd, Building 2, Suite 205
Harrisburg, PA 17111

Still have questions?

Our professional staff is ready to help you.

Please call Customer Service at
1 (855) 466-3488  Monday – Friday 9:00 AM – 5:00 PM EST,